I have bought and sold many homes in my life. I have worked with a number of different Realtors. I contacted three Realtors to discuss my very vague ideas about this move. Two of those agents came and talked with me, but when I explained my intentions, stipulations, and conditions, I never heard from either of them again. This led me to believe what I was asking for or expected was not in their realm of proficiency. When I spoke with Jamie Chu it was a completely different experience. She was responsive and listened. She understood the questions and qualms I had in selling my house with no destination to move to. From the very beginning I could tell that Jamie was responsive to my needs as well as developing a plan that would work for me. At that point I knew there was no further need to search for a Realtor.
Jamie was not only a consummate professional, she was also a servant leader. She was leading the transaction as well as serving my needs. One of the conditions in being a servant leader is being a good listener and readily understanding what are the needs, desires, and hopes of the client. That is what a consummate professional does and that’s what Jamie did from the very beginning. Jamie is a fabulous communicator. When I would email her with a question or concern, I would usually receive a response within 10 minutes. On occasions when I would not receive a brisk response, I knew Jamie was out showing a house to another client. However, she did always get back to me in a timely manner. I always felt great comfort and trust in working with Jamie. She has always been right up front with me. She would tell me very kindly and gently if I had an idea that was not in my best interest and suggest that maybe I should look at the situation from a different perspective. Her experience and professionalism gave her insight and knowledge that I don’t have. That being said, her approachable nature never made me feel intimidated or stupid if I asked a question that others may have known the answer to. She always reassured me and made me feel very comfortable.
Jamie kept me well informed through both of my transactions, selling and buying. She navigated the sale of my house in an unconventional way with finesse and expertise, secured multiple offers before the house was officially listed, adeptly maneuvered the inevitable bumps and glitches that surround every real estate transaction, and represented me to secure a higher-than-expected price for my home. Jamie’s accomplished marketing insight put my house on the market at exactly the right time, and her team’s marketing photos and videos posted on the web listing were phenomenal promotional assets. My experience was very positive with Montana Real Estate Experts marketing procedures. Jamie has her own film production company. The photographer, drone pilot and Matterport tech all came out, shot my home and completed the footage even before I had decided on a date to list my home. Before I was ever sure it was going to be on the market it was ready to be on the market. Everything that goes behind a listing was established and in place to go live at a moment’s notice. Once the listing went live it was crazy to see the number of views my home was receiving versus the competing properties. I was amazed at the photography. The photos made the house look gorgeous. Not that I didn’t have a nice property to start with, but the right photography can enhance the property, and was very well done. It had an indubitable effect on marketing the home.
My experience with Jamie selling my home was so positive, that I enlisted her a second time to help me find my next home. I knew that she would always do what is in my best interest. She would not force me into buying something that wasn’t right for me, nor would she let me overpay for a property. Jamie focused her skills and full attention toward finding me a new home. I had VERY particular features that I wanted in a replacement home, and I was only interested in one specific neighborhood. Jamie was so patient and supportive in my search! She was always informative without being pushy and interacted with listing Realtors and homeowners in an assertive manner on my behalf without ever being aggressive. She consistently encouraged me that the perfect match was in my future if I just waited for it. She was right. She never felt like a salesperson. I was working with a professional / friend who was working toward meeting my needs. Now I am happily settled in my home, just a few blocks from my granddaughters, I have my lovely yard, first floor master suite, huge white kitchen, and great open space for entertaining.
I would highly recommend Jamie Chu to friends, family or anyone who would ask that is in the market to buy or sell a property. My experience was positive, and her professionalism is unequaled. I hope I don’t ever have to sell my house, but if I do there is no question whom I would call.
